Support

Something not working, or just have a question? We read everything.

Contact us

Email support@tryadhoc.com and we’ll get back to you as soon as we can. For faster help, open Settings → Copy Diagnostics in the app and paste it into your email — it includes your Support ID and no personal details. Please don’t put your phone number in the email; we’ll ask for account details only if we need them.

Common fixes

• Not getting notified when friends are free? Check that notifications are enabled for adhoc in iOS Settings, and that you’ve turned on “Notify me” for that friend.
• Didn’t receive your sign-in code? Wait a minute and request a new one. Codes expire quickly for your security.
• Want your data deleted? You can delete your account from Settings inside the app — it removes your data completely. See our Privacy Policy.